“If Roy Says He Can Do It, He Will…On Time…At The Rate He Quoted…and With Superior Quality.”
“We would like to express our sincere appreciation for the fine job you and your team did on our bathroom remodel. Since we were undertaking a total gutting and remodel, we were braced for a highly stressful experience. We were pleased to discover that working with Your Construction Source significantly reduced our anticipated stress.
“We liked your professionalism and the way the whole project was laid out in detail so that we knew exactly what to expect throughout the entire process. We appreciated that a firm price was set and that a clear payment schedule was laid out in advance. We particularly appreciated that the final payment was not due until alter the project was completed, the “punchlist” was cleared, and we were satisfied with the final result.
“We appreciated your guidance, and that of the interior designer you recommended, in helping us to select and coordinate all of the materials to put the whole project together. Once the project began, we liked how your Director of Operations Mike was always available to answer our questions or immediately step in if we were unsure about the way something was being done. All of the tradesmen you used did top quality work. In addition, they were courteous, reliable, and respectful of our home.
“And finally, the most important part: we LOVE our new bathroom. It looks sensational. Thanks so much. Roy!” - John & Karen G, Southlake, Tx
“We are so happy with the job you did on our renovation project. It turned out even better than imagined.
“Our bathroom, in particular, is more beautiful than we ever thought it could be. A special “Thanks” to Mike for assisting us in the selection of the tile. Also, the space created by removing the old shower gives ample room for storage of linens, quilts, towels, and even soiled clothes bins. We love it.
“We are extremely pleased with the tile work throughout the laundry room, bathrooms and kitchen: especially the wide window sill over the sink. Ken did a super job on that.
“Our new family room looks like it has always been there. What we thought we wanted would have looked chopped and awkward. With your help, and a few minor changes, it integrates with the rest of the house seamlessly. Thank you so very much.
“I could fill up the rest of this page raving about how the new traffic pattern through the living room, created by redesigning the laundry room, greatly improves functionality; the oversized closets in the master bathroom are a dream come true; etc., etc., etc. We are thrilled.
“Thank you again and again. ” - Sharron & Woody M, Southlake, Tx
“I was just cleaning up my paperwork from 2008 and it reminded me of the recently completed project. I wanted to drop you a quick note and let you know how satisfied Tracy and I are with our remodel. The project consisted of demolishing an existing Jack and Jill bathroom, moving some walls, and replacing it with 2 complete bathrooms for our kids in addition to updating all fixtures and hardware in the house. The project started and completed on time and for the price quoted. The quality of the work was excellent. The punch list was short . . . most items were found and fixed by your team before we would bring them up. Everybody that I worked with was professional, courteous and friendly. They treated our home as it were theirs. As we were both working at the time, we set codes to allow access to the crew and never had any problems.
“As with any remodel project, there were a few inevitable surprises and challenges along the way. These were dealt with on a timely and fair basis. I always felt that the most important factor in these discussions was our satisfaction and ensuring the work was done right, rather than how much it was going to cost and who was going to pay for it. The only changes to the quoted price were for change orders that we initiated during the project. There were probably many opportunities to ask us for more, however, you were exceedingly fair and true to your word and quote.
“In summary, Tracy and I are thrilled with the way things turned out. We would certainly recommend Your Construction Source to anybody in need of a contractor. We enjoyed working with you and your team and will certainly call you when we have work to be done in the future.” - Alex & Tracy, Southlake, Tx
“Well, I am finally getting around to writing this letter to thank you and your team for your recent work completed at our home. We are thoroughly enjoying the exterior door added to our master bedroom and the doors added in our den. It is as if they should have been there the whole time! The work by your crew was of the highest quality as well as being completed in a timely manner. We would not hesitate to call your company for any future projects.” - Michael & Colleen G, Southlake, Tx
“Janet and I just wanted to let you know how happy we are with the job that you and your company completed on our remodel. We have had so many compliments on the quality of work and how the changes have made such a difference. Thank you so much and please express our gratitude to your entire company for a job well done. We will certainly be giving your name out to those who might be interested.” - Chuck & Janet B, Southlake, Tx
“Good morning Roy: As promised, I just wanted all you guys know that I am really pleased with the outcome of my remodeled kitchen and two bathrooms. I have had nothing but compliments on how good everything looks. Mike and Ken were great in getting things done in a prompt and efficient manner. The only controversy I experienced through it all was with the kitchen tile setter guys who had to come back out and redo some areas that were not right. They were not going to do everything they were asked to do–however, I called Mike and he was at my front door before I knew it and handled the situation. Again, thanks to all of you. The experience was a good one–and I have already given your name to potential clients.” - Lavona T, Bedford, Tx
“This structure in which we live is more than mortar, brick and nails. It’s out home.
“We could not have had a more pleasant remodeling experience than the one that YOUR CONSTRUCTION SOURCE completed on our home.
“YOUR CONSTRUCTION SOURCE restored our home “like medals on a proud soldier’s chest.” Each of the subcontractors did a first class professional job. Throughout the project the subcontractors maintained an orderly and clean worksite. They performed their jobs using first class materials on the windows, siding and gutters. They never hesitated in interacting with us, asking our opinion and direction in which we wanted them to proceed. Most importantly, they completed the work in a timely manner. We had no gaps in the sheduling from one subcontractor to another.
“Very recently, the North Central Texas area was treated to a severe thunderstorm. Big black clouds rolled in from the west to give the work of YOUR CONSTRUCTION SOURCE the first of many tests. The trees in our yard bent as the rain commenced. Thunder rolled and rain poured over our home in Grapevine. Hail was pounding down on the roof and striking the new windows facing to the west.
“As we inspected the house the next morning, we were thrilled to see that there were no leaks in the windows, all the siding was intact and the guttering handled nature’s downpour.
“We were raised by the hand of sweat and toil to believe that the heart of our family is the home.” - Bob & Gloria L, Grapevine, Tx
“Rodger and I are so pleased with our new bathroom. Thanks for the excellent craftmanship! (Ken is an amazing carpenter…you need to see the crown molding!) You were all so accomodating about calling us, setting up convenient times, working with our difficult schedule, and finishing in a timely manner. We will certainly recommend you to anyone who needs a remodeling contractor.” - Nancy B, Keller, Tx
“Roy Lange, YOUR CONSTRUCTION SOURCE, provided quality work in an honest, affordable and timely manner. He was dependable and could offer everything from electrical to plumbing to remodeling. I would call him for “honey-do’s” and usually he would work us in within a day.
“Roy also tackled some major remodeling for us and did beautiful work. I might add he always left the work area immaculate and throughout the job carried a smile and very pleasant attitude. I would recommend YOUR CONSTRUCTION SOURCE as a top notch company to any of my friends any day!” -Terri N, Southlake, Tx
“Roy Lange of The Construction Source coordinated some major renovations in our home. We had living/dining room pocket doors and part of the wall openings eliminated; new windows were installed; the picture frame molding walls were stripped, caulked and painted; an existing fireplace was refaced with new stone; crown molding was added and light and fan fixtures were changed out. We found Roy a joy to work with. He was pleasant and responsive to our requests, even as we added new projects as we went along. If we made a request, he did it quickly. If I cited a small area of concern while the work was being done, it was corrected the next day. In addition, we found Roy reasonably priced and unbelievably ON TIME! Roy told us five weeks. The five weeks would have been up on a Friday and Roy and his crew were done on the day before, even though we added a few things to the job. We were so pleased with the quality of the job he did and have gotten many compliments not only on the renovations in general, but on the quality of the work itself. We highly recommend him to anyone! We have referred his name to many and we hope they contact Roy. If Roy says he can do it, he will, on time, at the rate he quoted and with superior quality.” -Paul & Bobbi R, Grapevine, Tx
“The rebuild of our shower pan was more than I wanted to undertake. When we first talked, Roy took the time to discuss the issues, what types of problems we might run into, and the approach he would take to avoid them. Some minor issues did arise, but with a simple phone call, they were explained and remedied. Thanks to Mark and Roy’s help and diligence. I’m pleased with the results! I will recommend YOUR CONSTRUCTION SOURCE to others and will use their help on upcoming projects.” -Jeff & Maryanne N, Colleyville, Tx
“Roy Lange of YOUR CONSTRUCTION SOURCE made numerous repairs to my home at the time I bought it, and I later had him build a back porch. I’ve been very satisfied with the quality of all the work done. Clean up was completed nicely. Overall, I’d have to rate YOUR CONSTRUCTION SOURCE exceptional!” -Janette J, Grapevine, Tx
“Coming from New York to live in Texas ten years ago, we knew no one here. We picked the YOUR CONSTRUCTION SOURCE business card from a hardware store rack and it was the best move we’ve made in Texas. In the years that we’ve known Roy Lange, his business has grown from a one man operation to a full service construction company. Roy’s become a family friend and has never let us down whenever we’ve needed him. We would not hesitate to recommend YOUR CONSTRUCTION SOURCE to anyone seeking highly professional quality workmanship.” - Bob & Gerry M, Hurst, Tx
“Thanks for doing a nice, clean job. Linda Watson (Timberline Condo’s G.M.) is very impressed with the way you get things done. We hope to be doing more business with you in the future.” - David J Co., Dallas, Tx
“A direct result of previous bad experiences, we were somewhat hesitant to retain anyone to perform work on our house, however, when it became clear we could not replace guttering and repaint without help, we reluctantly called for quotes.
“Your company, your employees and yourself have managed to change this preconceived idea to a positive experience and we really are “THRILLED” as promised.
“Some of the things which impressed us most:
Written proposal and presentation
Work completed on time and when it was promised
No mess and excellent clean up
Polite and professional workforce
Excellent follow up by yourself and the Project Coordinator (Steve)
Attention to detail
Quality of finished product
“Our newly painted house and replacement gutter have been admired by family and neighbors, in addition to a number of tradesmen.
“The bottom line is we would have no hesitaion in recommending Your Construction Source to others and are happy to present this testimonial regarding our personal experince. Thank you, Roy, for everything. Be assured we will be calling you again in the near future.” - Berni and John G, Grapevine, Tx
“Since completion of the remodeling done on our kitchen and game room, we have been enoying the new look. This letter is to let you know how thrilled we are with the finished workmanship and overall appearance.
“Your staff, particularly Mike Detwiler, Director of Operations, and Kenneth Grantham, Lead Carpenter, is to be commended on their professionalism and willingness to help get the job done. Mike did a superb job of coordinating the subcontractors during each step of the project which included granite countertops, installation of 2 sinks, a new stovetop and ventilation fan, panting of the cabinets with an antique glaze finish, new cabinet pulls and handles, painting of walls and ceiling in kitchen, painting doors with new doorknobs and hinges, addition of lighting under the cabinets, installation of recessed ceiling lighting, installation of 2 ceiling fans, installation of many electric switches and receptacles and installation of a new microwave oven. His ability and desire to make the customer satisfied smoothed the bumps that occurred along the way. Kenneth Grantham was also an asset to completing any jobs that needed to be done. The finsihed look is awesome and just what we wanted.
“We have recommended you to others and are looking forward to doing business with you in the future.” - Philip E. and Mary Ann P, Southlake, Tx
cc: Angie’s List
“Despite the fact that you set us up with what I thought to be very high expectations, you and your crew still managed to exceed all of those expectations on several levels.
“Overall Project Expectation - Our decision to replace all of our windows was driven mostly by: a large number of fogged windows; several windows that were difficult to open (either because the seals were broken or due to minor shifting/settling/aging); and compared to other planned home improvements, this was the only choice that would begin paying for itself immediately. You told us that replacment windows versus replacing just the glass, would significantly improve the looks of our home, but that was not a factor for us, as it seemed like subjective marketing language at the time.
“Reality – The new windows look so good from the inside that we now leave the blinds wide open, bringing more of the outside in, and making the landscaping feel like part of the inside atmosphere. The inside of the house looks 10 years newer.
“Expectation - The floor in our master bath has always been cold in winter. That room is over the porté cochére, so we thought we needed to add insulation in the floor when it is time to replace the carpet.
“Reality - After replacing just two of the three windows in the bathroom, we walked in and were surprised that the floor was warm! As more windows were replaced in the days that followed, we became more aware of the draft in rooms with the old windows. We’d never thought of our home as being drafty, but now we realize how much it was. Now that the project is complete, the entire house has a different feel to it.
“Expectation for Professionalism and Cleanliness - You told us the crew would lay tarps inside and out, and we envisioned living in a construction zone for the week, as we’ve seen with other homes in the neighborhood. As the project began (right on schedule), we realized that we’d previously scheduled an event in our home immediately after the first day of work. Rather than reschedule either side, we decided to ask guests to understand that we have some construction going on for a week.
“Reality - We were surprised that before they left evryday at 5:30, they picked it all up and carried it off until the next morning. When I returned home from work the first night, I thought maybe they hadn’t shown up until I noticed the new windows that were installed that day. When our guests arrived a few minutes later, they had no idea that a crew had been working there all day! Except for a little dust and the smell of the sealant drying, there was no evidence that the crew had even shown up that day.
“Timeliness Expectation - Although the project started on time, the crew ran into two significant roadblocks that slowed progress the first day. We hoped they’d not finish too far behind schedule, as we were due to leave town for the holidays.
“Reality - They finished ahead of time, without any signs of rushing or cutting corners.
“Roy, it was a pleasure working with you and your team, and we look forward to having back for the other home improvement projects we have planned.” - Marty and Tia M, Grapevine, Tx
Your Construction Source for Home Improvement, Home Renovation & Remodeling Services
throughout the DFW Metroplex
|Actual Letters on File at Our Office for Viewing|